Sang Sur, Ph.D., CISSP, ACP, PMP Old Tappan, NJ 07675 (631) 432-6763 sang@sangnjh.com www.linkedin.com/in/sangsur TECHNICAL PROGRAM MANAGER Executive Engineering Leadership – M&A - IT Business/Technology Strategy and Governance - Business Process Design and Continuity Planning - System Requirements Analysis - Program Execution Strategic Technical Business Advisor and Military Veteran that is Secret clearable with proven expertise in the United States Air Force and civilian sector. Accomplished measurable results while leading teams of over 100 in a dynamic, fast-paced environment worldwide. Possess a comprehensive background in Engineering, Program Management, Business Strategy, Cybersecurity, Scrum/Agile, DevOps, Procurement, Quality Management, and Resource Management derived from conducting domestic and global operations. Managed risks upon multiple lines to protect assets, property, and equipment valued over $150M while meeting the expectations of executive leadership. Demonstrated excellence in Financial Acumen, Continuous Process Improvement, Strategic Thinking, and Relationship Management. Numerous awards for exemplary performance. Career supported by vast military certifications, experience, and a Ph.D. in Business Administration. - Technical / Engineering Leadership - Organization / Communication - Policy Implementation - Software Lifecycle (SDLC) Management - Training and Development - Agile / Earned Value / Risks - Customer and Partner Relations - Cross-functional Governance - Strategic Planning and Execution CAREER SYNOPSIS Techellence – New York, NY (2018-Present) Chief Technology Officer / Technology Consultant Successfully created an information technology, infrastructure, cybersecurity, marketing and web advisory organization, specializing in robotic process automation, machine learning, artificial intelligence, big data and business applications. - Enabled a startup international e-commerce business to identify process improvement opportunities by incorporating automation and artificial intelligence methodologies through server and endpoint connectivity. Designed and developed Android/iOS (Swift5) application and established the process, resulting in further developments in investor support. - Provided security, infrastructure, data design, and technology implementation/selection for a non-profit organization that has led to worldwide recognition and use by over 15,000 users monthly. - Meeting customer needs, developed voice activated translation prototypes using web technologies in including AWS and Google products providing a proof of concept for the client to secure further funding. - Handled full-stack development including server management, performance benchmarks, and third-party API integrations to enable business owners to have an online presence and a storefront. CA Technologies, Global Information Systems – Islandia, NY (2014-2018) Senior Principal, Business Systems Analyst, M&A Served as the Chief Advisor and Consultant to the SVP of Information Technology representing Global IT through full acquisition lifecycle from diligence to completion of integration. Established organization and structure to initiate and integrate or disseminate business processes, systems, and infrastructure of internationally acquired/divested companies. Brokered coordination, negotiation, and partnership with external businesses including Sales, Marketing, Finance, Digital Commerce, Web, Product Development, Support, Partners, Communities, Human Resources, Professional Services, Vendor Management, Procurement, Education, and Legal to make business decisions, identify scope, define timelines and secure necessary resources for successful integration. Directed end-to-end decisions, management, and integration of technical system architectures, business process flows, and IT-specific infrastructure such as Network, Email, Cybersecurity, Content Management and Collaboration tools across the globe. - Achieved $100M+ in annual operating expense savings by renegotiating supplier contracts. - Enabled $53M in revenue growth successfully transitioning 500-employee company for organic and scalable growth. - Developed and implemented the M&A Playbook and company-wide M&A Integration Framework improving execution and collaboration between teams. As a result, provided greater visibility of progress, budget, schedule, and risks to stakeholders obtaining greater buy-in and partnership with company leadership. - Successfully performed due diligence on 14 potential acquisitions and provided pertinent data, risks and ROI on investment supporting go/no-go purchase decisions. - Coached and Mentored 4 thriving leaders across functions enabling them to succeed in their roles and life’s pursuits. Telephonics Corporation – Huntington, NY (2012-2014) Engineering Manager Provided technical and programmatic leadership for Radar Systems Division by directing all functions of engineering and guiding other supporting functions (manufacturing/production, procurement, contracts, et al.) for satisfaction of customer requirements. Oversaw and ensured results for engineering proposals, initiation, execution, and completion of projects meeting cost, schedule, and performance constraints, especially for company’s major product line: APS-143C(V)3/Ocean Eye radar system. Reported technical and financial performance to senior executives along with defined milestones, handling of existing issues, accountability of risks, recommendations of mitigation strategies and future businesses. Worked closely with international customers to establish requirements, solidify scope and solve technical problems to meet needs. Co-chaired Engineering Review Board resolving systematic issues. Project recovery expert. - Restored a technically- and timely-troubled project, delivering fully engineered product in 15 months at half the time originally planned, thereby meeting customer's critical timing needs. Concluded with CPI/SPI 0.97 despite challenges. - Process driven for efficiency/reliable data/cost-savings, streamlined flight test process reducing preparation time from 3 to 1 week while allowing for predictable and systematic collection of objective data for further analysis post flight. - Led time-critical campaign to clear 12 major software issues preventing radar operation. Taking role as Scrum Master, brought quick and proper resolution with 10 handpicked Systems/SW Engineers allowing further system deliveries. - Sent in to resolve a project crisis, directed resources across company to determine root cause of technical issue. 3-month effort saved company's ability to fulfill contract obligations allowing receipt of further payments. Key drivers for success was due to personal resolve, decision-making, management of resources, and leadership of personnel. ITT Exelis – Clifton, NJ (2008-2012) Project Engineering Manager Directed 7 major engineering programs ($100M+) providing Electronic Defense systems for USAF / Navy customers’ aircraft. Drove cost, schedule and technical performance particularly for AN/ALQ-172 Countermeasures System. Oversaw operation of 100 people in a matrix organization, building strong teamwork in engineering (Mechanical/Drafting, Electrical, RF, Power Systems, Digital Design, Quality, and Software Engineering) and other disciplines (Procurement, Subcontracts, Legal, Business Development, Operations, and Manufacturing) to accomplish strategic business objectives. - Exceeded customer expectation delivering technically robust solution 6 months before customer's expected timeframe. - Received repeat contracts from existing customers in excess of $70M demonstrating consistent positive team results. - Re-negotiated scope of work on contract with limited funding. Recognized a well-developed single unit was more important than quantity. As result of insight and initial development, customer sought funds to secure 100s of units. EDUCATION, CERTIFICATIONS, TRAINING AND LICENSES Northcentral University, San Diego, CA – Doctor of Philosophy (Ph.D.), Business Administration and Management (3.94/4.00 GPA) - Specialization: Aeronautics Management - Dissertation: Assessing Customer Perceptions of Quality of Service of Private Flight Service Providers Embry Riddle Aeronautical University, Daytona Beach, FL - Master of Science (M.S.) in Aeronautics - Specializations: Avionics/Aerospace Safety Systems, Aeronautics, and Human Factors - Honorary Aerospace/Aviation Safety Systems Certificate - State University of New York, Binghamton, NY - Bachelor of Science (B.S.), Physics and Bachelor of Arts (B.A.), Psychology International Information System Security Certification Consortium, (ISC)2 - Certified Information Systems Security Professional (CISSP, License #709725) International Institute of Business Analysis (IIBA) - Certified Business Analysis Professional (CBAP, License #14372651), attained “higher” than average test scores in all areas Scrum Alliance - Certified Scrum Professional (CSP) and Master (CSM) (License #337871) Project Management Institute (PMI) - Project Management Professional (PMP, License #454174) and Agile Certified Practitioner (ACP, License #20070314) International Coaching Federation (ICF) - Professional Certified Coach (PCC, License #9282510I) Six Sigma - Six Sigma Black Belt (License #20070314)